Gender Responsive Settlement

Certificate of Completion

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Course Overview

This Gender-Responsive Settlement Practice course has been designed to support settlement service providers with the tools, skills and knowledge to support the social and economic participation of migrant and refugee women.

This course is suitable for settlement workers or other relevant service providers to improve their understanding of migrant and refugee women’s economic and social participation challenges. The course material is also designed to introduce different approaches to practice, including gender-responsive communication, need assessments and goal setting, and potential pathways for women.

What it covers

  • Why do we need gender-responsive practice?

    This module covers the significance of gender-responsive practice and the role of settlement service providers in this work while exploring some challenges faced by migrant and refugee women in engaging socially and economically in Australia.

  • Gender sensitive communication

    This module introduces some best practice guidelines and methods for communication used at all levels of settlement services to engage migrant and refugee women.

  • Gender sensitive assessment, planning and goal setting

    This module covers various methods and strategies useful when working with migrant and refugee women to support the intake assessment process, goal setting and case planning.

  • Models of practice for supporting women into social and economic participation

    This module recommends some common pathways many migrant and refugee women go through before engaging in social groups in community, or in workplaces and shares referral options to help women to progress towards their goals.

How to complete

  • Learn


    Read through each module to understand and apply principles of gender responsive settlement provision.

  • Test your knowledge

    Test your knowledge

    Test your knowledge through quizzes, scenarios, and application of case studies to your context.

  • Achieve


    Apply the knowledge you have gained through this course to your settlement service provision in future.


SETSCoP is a community of practice (CoP) bringing together service providers who support refugees and vulnerable migrants under the Settlement Engagement and Transition Support (SETS) program. As a collective, SETSCoP is committed to learning and developing new approaches to better settle refugees and vulnerable migrants. With a focus on empowering the most vulnerable, SETSCoP plays a crucial role in identifying ways to improve the economic and social participation, independence, wellbeing and community engagement of those recently settled in the our community.

Social Policy Group

The Social Policy Group (SPG) is a national, non-government, not-for-profit body with specialist expertise in social policy and program design with a focus on population diversity, social and community cohesion, gender equality, community participation and inclusion, systems’ responsiveness, and community outreach and engagement.

Supported by Australian Government

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