Leadership in Settlement Practice

Certificate of Completion

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Course Overview

Leadership is an approach, behaviour, and practice rather than a title or role. Leadership can be demonstrated (an everyday practice) by all people working within settlement – from volunteers, to frontline caseworkers, managers and executive leadership teams.

The purpose of this course is to provide some background as to the “Work of Leaders” and to introduce the Vision, Alignment, Execution model of leadership. After completing all the leadership modules on the Work of Leaders model, you should be able to start crafting your own personalised leadership development program. This course has been designed for staff of all levels working within the settlement sector.

The SETSCoP Business Guide Leadership Series contains helpful information to accompany this program.

What it covers

  • The Work of Leaders

    Learn about the Vision Alignment Execution model from the team at Work of Leaders, the drivers within each part and the best practices that support each driver.

  • Crafting a Vision

    Know the three drivers to Crafting a Vision.

  • Building Alignment

    Move to the challenging task of building alignment around the vision and learn about the most challenging component to leadership.

  • Championing Execution

    Execute the strategy and maintain momentum while lifting everyone’s thinking in the face of challenges.

How to complete

  • Learn


    Read through each module, which provides basic information on how to manage your money in Australia.

  • Test your knowledge

    Test your knowledge

    Create a budget for you or your household, based on the information and tips provided.

  • Achieve


    Apply the knowledge you have gained through this course to any financial decisions you make in the future.


SETSCoP is a community of practice (CoP) bringing together service providers who support refugees and vulnerable migrants under the Settlement Engagement and Transition Support (SETS) program. As a collective, SETSCoP is committed to learning and developing new approaches to better settle refugees and vulnerable migrants. With a focus on empowering the most vulnerable, SETSCoP plays a crucial role in identifying ways to improve the economic and social participation, independence, wellbeing and community engagement of those recently settled in the our community.


Social Policy Group

The Social Policy Group (SPG) is a national, non-government, not-for-profit body with specialist expertise in social policy and program design with a focus on population diversity, social and community cohesion, gender equality, community participation and inclusion, systems’ responsiveness, and community outreach and engagement.


Supported by Australian Government

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